What are the hours of the roaming patrol?
Roaming Patrol
We have onsite patrol officers everyday as follows:
Sunday to Thursday 3:30pm to 3:30am
Friday and Saturday 12 noon to 6am with additional officers on duty from 8:30pm
During holiday and event periods additional hours and officers are deployed as agreed with management, board and Curtis.
What should i call roaming patrol for?
Most common reason to call for patrol service is noise disturbances. All officers carry decibel meters and while they will proactively address any excessive noise they hear during regular patrols due to the layout of the community such noise is not always audible from the street.
Osecola county noise ordinance states the following:
7am to sunset volume must be below 55 decibels
Sunset to 7am volume must be below 45 decibels
Parking issues, blocking driveways, dangerous driving and suspicious activity are also items our officers address but in the event of an emergency always call 911.
All patrol officers are also CPR trained as well as being licences and OSHA certified in advanced first aid. Vehicles are equipped with AEDs (Automatic External Defibrillators), Trauma kits (like those used by military medics, including touriquets) and LifeVac devices (for quickly helping someone who is choking)
What is the towing policy?
Management will enforce towing for those who are in violation of the following:
Expired tags and missing tags
Parking in a fire lane, including parking in front of a fire hydrant
Abandoned /inoperative vehicles
Blocking cluster mailboxes
Blocking opne tops / dumpsters
Trailers without prior approval from HOA management
Parking on junctions
Our towing provider is: Bolton Towing
https://boltontowingfla.com
863 299 9966
Is on street parking permitted?
Parking on the street is allowed if cars are parked with their tires not more than 12 inches from the curb
Parking is NOT allowed in the following areas:
No parking on an part of the landscaping including grass
No parking in any area marked with a yellow curb which includes Fire Hydrants, junctions and mailboxes.
What is the speed limit in the community?
Speed limit throughout the Retreat is 25mph
Do dogs need to be leashed while in common areas of the Retreat?
Yes dogs must be leashed at all times while on Retreat property.
During Patrols Curtis also note and report to Duke Energy any lamp post issues.
Curtis also provide High Tech Drone support with FLIR (Forward looking Infrared) camera which help detect people in the dark by detecting body heat.